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Category: Why flexible work arrangements are good for business

Flexible work arrangements put hourly employees on par with pros

Wednesday, October 19th, 2011 by Flexible Resources

Do you still think your small business couldn’t possibly function if you offered your employees flexible work hours? Do you believe your staffers need to be at their desks 9 to 5, or they couldn’t do their jobs effectively? Then you’ll want to know about a growing trend: Companies are increasingly offering even low-level or hourly workers flexibility that used to be available only to white-collar employees.

flex time

The Wall Street Journal recently reported on this trend and took a look at how factory workers, retail clerks, food service employees and customer service call centers are starting to offer flexible hours to suit their employees’ schedules.

Typically, hourly workers haven’t had a lot of flexibility in their work arrangements. They often find out their week’s schedule just a few days in advance, forcing them to scramble to handle child-care arrangements, doctors’ appointments or other events. One study cited in the article says nearly half of hourly workers have “little or no” control of their schedules.

Why are companies making the change? It’s not entirely altruistic, of course. Offering flexibility helps reduce absenteeism and turnover among employees who can’t fit an inflexible job schedule into their other responsibilities. I think we’d all agree that having to replace a worker and train a new employee is something we’d all like to avoid, costing us time, effort and money.

There’s another clear reason I see for offering hourly workers flexible arrangements: It can help alleviate resentment that builds if some of your employees are allowed flexibility or even remote work options while others are not. Inevitably, in any business there are some jobs that can be done at home (typically white-collar) while others (retail clerk, assembly line) can’t. If you can’t offer these employees the option to work at home, letting them set flexible hours to suit their needs is a nice way to make up for it.

If flexible work truly doesn’t work for your hourly employees, other options that employers are using include offering short increments of paid time off. One company in the article offered as little as 15 minute segments), enabling employees to deal with doctors’ appointments or children’s school plays without having to take the full day off.

You can also offer more lead time on scheduling so employees can plan better knowing what hours they’ll be working in the coming month.

Companies cited in the article say they’ve found more employee engagement, greater loyalty and almost zero turnover among employees who have the option of flexible scheduling. And as someone who offered my staff flexibility for years (even before it was in vogue), I can vouch for the same.

You may not like the idea of flexibility, but the reality is that with two-income families and a 24/7 economy, your approach to how employees work needs to keep pace with the times. If it doesn’t, you’re losing loyalty, losing employees and, ultimately, losing money.

About the Author

Rieva Lesonsky Rieva Lesonsky is CEO of GrowBiz Media, a media company that helps entrepreneurs start and grow their businesses. Visit her blog, SmallBizDaily. Visit her website SmallBizTrendCast to get the scoop on business trends and sign up for Rieva’s free TrendCast reports.

Moms’ working part-time can aid small business growth

Monday, April 4th, 2011 by Flexible Resources

Did you know that 60 percent of working moms wish they could work only part-time, but only about a quarter actually do?  That’s from a Pew Research Center study in 2007.  And it means that well more than a third of all working mothers are at least somewhat dissatisfied with their work situation.  That makes for a huge number, given that the Bureau of Labor Statistics reports that about three-quarters of all women ages 25-54 are in the labor force.

So why don’t more working moms go for part-time work?  It’s just not that easy to find good part-time jobs.

“This 9-5, five days a week model is really based on the industrial age,” says Laurie Young, co-founder of Flexible Resources, a staffing and consulting firm serving the Tri-State Region that specializes in placing professionals in flexible, or part-time, positions.  ”And it doesn’t make sense in today’s global economy where we have technology.  But it’s still a very hard thing to get it out there.  We still have to tell companies why this makes sense.  It’s just not as prevalent as we believe it should be.”

Young says when she and business partner Nadine Mockler first started Flexible Resources 23 years ago, they thought it would be a “mommy company” placing former stay-at-home moms with professional experience in challenging part-time positions.  Since then, their candidate pool has expanded to include retirees, former full-timers who want to ratchet back, authors who need to earn some money while writing, and even actors.

“The benefit of our service is our talent,” says Young, “because it allows companies to have access to a pool of talent that they wouldn’t have if they only looked at the full-time talent pool.”

Young believes that while she still has to convince some companies that part-time is a win-win for everyone, more businesses will eventually come around to accepting part-time options for their employees.

“There’s no question in my mind that it’s going to happen,” she says, “because it just makes too much sense not to.”

3 Reasons to Hire a Top Financial Pro in Part-time flex position

Monday, February 14th, 2011 by Flexible Resources

. You get a broader range of talent and expertise on your budget

. You get a professional committed to a flexible part-time position, instead of hiring a person who is seeking a fulltime job who will quit when one comes along

. You get a professional who will grow with your business, a very loyal employee who is fully engaged in their work because it perfectly suites their need for work-life balance.

Just last week we placed a high-level financial analyst at an energy conservation company. The CEO asked us to find him a professional who would work initially for 15 hours a week, who had the ability to look at raw data and create a spreadsheet and a comprehensive report, but who was more than a number-cruncher. They wanted a seasoned pro who could also negotiate contracts and could do high-level research. Why turn to us? Because we have the ‘undiscovered’ pool of talented pros who are seeking part-time and all types of flexible work arrangements at the professional level.    Hiring a person who is seeking a full-time job doesn’t work because they will leave when  full-time job comes along. Instead, we encourage companies, particularly small businesses, to consider hiring one of our flexible professionals where you get the commitment, productivity, focus, and high level of motivation from a professional who is seeking this type of arrangement.

9 Back-to-Work Tips for Moms Seeking FWAs: Flexible Resources

Wednesday, February 9th, 2011 by Flexible Resources

Today’s Back to Work Moms tips are all about finding flexible work arrangements for moms who want to head back to the work place. This story is part of a new series of interviews with moms whose stories can inspire. This series includes tips and intervews with human resources experts, resume experts, and successful moms with stories that inspire as well as taking a look at resources to help moms looking to dip their toes back in the workplace water or jump right back in. It’s for stay at home moms, work at home moms, moms who work part time and moms that have gone back to work full time.

Laurie Young and Nadine Mockler launched Flexible Resources 23 years ago to help moms find/create flexible work arranagements at all types of companies. I asked them to share their advice for moms who come to them looking to return to the workforce, who also seek a position with flexible work arrangements, after having been out of the workforce for some time.

  • Don’t overlook the ‘work’ you have done while out of work — that includes organizing your kids’ activities, any and all volunteer work that may have involved putting together events, fundraising, organizing, and booking all types of arrangements, and which often involves maintaining budgets — all that should go on your resume.
  • The greatest challenge in returning to work is, as always, balancing career and family, and a flexible job is the best way to manage both.  Work out an arrangement in advance with your manager that ensures all your work will get done on time, whether or not you are in the office.  Arrange to attend meetings, and for regular calls to assess how the work is progressing.
  • The greatest challenge to getting your foot in the door — businesses always say to us: “We can’t give someone a flexible work arrangement because everyone will want it.”  To that we respond, “But only flexible work arrangements will open you up to a previously ‘undiscovered’ source of talent: MBA Moms who can provide exaclty the type of expertise you require, who can get the job done with little or no training, can step right in and get to work ,because you are dealing with a high level of talent who is willing to work within your tight budget, because they value time over money. That is nearly always what seals the deal — the business gets higher caliber talent for the money.
  • For women who have been out of the workforce for a long period of time, say five years or more, we recommend staying current with your industry by reading everything you can, and taking courses to advance your skills. This will impress the hiring manager. They want to know you are motivated to keep up with what is going on. Most important, you need to research their business before the interview, so you understand all the key issues the company is dealing with today.
  • The best way to obtain a flexible work schedule is to focus on how it will help the business — they do NOT recommend saying “I need to work part-time because I have kids.” Businesses don’t care. Focus instead on how much more productive you will be when you don’t have to commute several hours a day; when you are evaluated on results; when you stick to deadlines and keep in touch with colleagues as necessary.
  • Telecommuting also is a g reat cost-savings for small businesses, who don’t have to keep acquiring larger office space with each new hire. But Nadine and Laurie always advice telecommuters that working from home is no substitute for a baby-sitter. You will likely need childcare so you can work uninterrupted.
  • As for advice to kids when mom goes back to work — we recommend staying positive — helping kids to understand that work is good, work is what adults do, work is how you show how smart you are, and work is what helps to create your good family life. Don’t let the kids see that you are doing only because you have to.
  • For those moms who return to work in full-time traditional jobs, we recommend first setting up air-tight childcare arrangements, and being frank about your family during the interview.  Any company that wants to pretend families don’t exist is likely not to produce happy, successful employees.
  • For moms who are returning to the workplace, they try to get them to focus on how this makes you a better mom because you are fulfilled outside the home, can better support your family, and it can help make your kids more independent. And make sure the time you do spend with th

Continue reading on Examiner.com: Back to Work Moms: Tips for finding flexible work arrangements - National Early Childhood Parenting | Examiner.com http://www.examiner.com/early-childhood-parenting-in-national/back-to-work-moms-tips-for-finding-flexible-work-arrangements?render=print#print#ixzz1DUh8oW5s

Why Work Doesn’t Work Anymore, from Flexible Resources

Monday, January 31st, 2011 by Flexible Resources

Why Work Doesn’t Work or, “if it’s the 21st century, why are businesses still acting like it’s the 19th?”

Just 20 years ago email barely existed. Today we live in a wireless world that puts everything we need at our fingertips 24/7. Yet most businesses - even, surprisingly, tech start-ups — cling to an outdated model of the workplace based on the Industrial Revolution - the one where they need to line up all their employers next to each other in cubicles to make sure they’re working.

The real gift of the wireless world is freedom.

Freedom from costly, long, rush hour traffic that further damages our infrastructure and demoralizes our workforce;

Freedom from meetings and distractions of the office;

Freedom to manage one’s own time and schedule;

Freedom to be judged on results, not just for “showing up.”

There’s a real bottom-line cost to the 9-to-5 workplace –  it saps all the energy out of your employees reducing productivity, it leads to high turnover and absenteeism, and high overhead that comes from providing all those employees with a plugged-in office.

This is what Flexible Resources does for business - we help you create a 21st century workplace that puts results first and makes good people want to work for you.

That’s the REAL workplace revolution.

Highly skilled, aging workforce can offer businesses great value

Friday, November 12th, 2010 by Flexible Resources

Flexible work arrangements are the key to helping small businesses survive, and aging boomers, both highly educated, skilled, and experienced, offer tremendous value at lower overhead. In fact, they are most cost-effective than hiring younger workers full-time.

http://www.huffingtonpost.com/marcie-pittcatsouphes-phd/as-skilled-workforce-ages_b_756138.html

The workplace of the 21st century is virtual, flexible: HuffPost

Friday, November 12th, 2010 by Flexible Resources

http://www.huffingtonpost.com/stephen-m-wing/workplace-flexibility-ens_b_774753.html

Tracking the Mommy-Track: 21 years helping moms help business

Monday, April 26th, 2010 by Flexible Resources

Mother’s Day Media Alert:

Helping Moms Find Work/Life Balance:


The Mommy Track is 21 and so are we — A Business Model For Good Times & Bad

This mother’s day, two baby boomer moms are celebrating 21 years in business helping women like themselves balance career and family with flexible jobs at top companies.

It’s also 21 years ago that the “Mommy Track” article appeared in The New York Times.

That article was the seminal idea for Flexible Resources, Inc. founded in 1989 by Nadine Mockler and Laurie Young, two “MBA moms,” who were working together at a top NYC ad agency and were disheartened when they were unable to obtain any type of flexible scheduling once their first children were born.

Today, Nadine’s and Laurie’s first-borns are in college, and in their two decades in business, they have helped not only boomers, but also women of Gen X, Gen Y, and now Millennials, achieve work-life balance.

Nadine and Laurie, authors of “The End of Work As We Know It,” are two of the nation’s leading experts in workplace flexibility. They have credibility other lack because they have worked on the front lines of this issue for more than two decades.

Having placed thousands of women in flexible positions at companies they know what it takes to break through corporate barriers to flexibility. They know that bottom-line concerns take precedent over ‘family friendly’ policies, and thus have been the most successful company ever at not merely preaching flexibility, but initiating practical applications for flexible professionals at companies large and small, companies like:

Starwood Hotels, Novartis, Aetna, Unilever, Kraft Foods, Dannon, Schick, L’Oreal, Revlon, Diageo, Cendant Mobility, Greenwich Financial, Pepperidge Farm, AT&T, Bayer Diabetes Care, and many more.

Nadine and Laurie are two bright, articulate, energetic, and attractive women who can talk about what young moms of today want and how things have changed - and not changed - in the 21 years since “The Mommy Track” became part of our work-life equation.

To interview them for a fresh, insightful look at moms this Mother’s Day, contact:

Redbird Communications,

Joyce Fredo

203-968-0786

jgfredo@optonline.net

Turning part-time into full: here’s how

Thursday, April 1st, 2010 by Flexible Resources

We’ve seen signs of hiring since 2010 began, with both large and small companies requesting high level experience to make up for all the layoffs of the past two years. They want great talent, but for the most part, have been unwilling to commit to full-time, because the focus now is on getting projects going again while keeping costs low.

If you have been one of the lucky ones to be working part-time in your profession, and believe your talents and commitment to the job deserve greater commitment on the part of the company, now can be a good time to request full-time.

When budgets are still being  reigned in, how can you get your company to agree to a jump in compensation?

The best strategy is to negotiate to make flexible work arrangements the centerpiece of your transition to full-time, thus trading freedom and control over when and where you work for a compensation package that is more than you are making now, but is still less than a traditional full-time position would warrant.

Here are some strategies for using flexible work arrangements to obtain more hours and thus greater compensation while keeping your total package well within budget.

. Telecommuting allows you to work from home, sparing your costly and time-consuming daily commutes, and allowing you the freedom to work when you are needed most;

. Job-sharing — Two people with complimentary skills can provide greater depth and breadth of talent and experience at less than the cost of one full-timer who works long hours

. Permanent part-time — In exchange for keeping your hours short of full-time, you can request a transition to a permanent staff position that includes benefits, but still keeps your pay package less than full-time.

Once you have proven your value to a company by demonstrating a high level of productivity and commitment, you are in the best position to negotiate for full-time when you use flexible work arrangements to reduce the amount of compensation by trading for the freedom and control of flexibility.

What does the “Best 100 Companies” list really mean?

Thursday, October 1st, 2009 by Flexible Resources

Few offer what working moms really want: flexible work arrangements

  • Only 18% offer flexibility to all employees;
  • A mere 2% allow any employee to telecommute
  • 27% of companies that permit telecommuting say 75-100% ‘have access’

to this benefit

  • At 66 of the 100 companies on the list where ‘working from home’ is permitted,

fewer than half of the employees at those companies avail themselves of the benefit

What do employees say?

Working Mother Magazine’s “100 Best Companies 2009” list is out. Every year many of the companies on the list rightfully use their inclusion as a recruiting tool for top women executives. And many of their policies indeed make life easier for working moms.

But many of the perks offered focus on childcare and paid leave, and there is less focus on what we believe really counts: flexible work arrangements.

By flexible work arrangements, we mean the ability of work both in and out of the office, from home or any remote location, judging the employee’s performance on results instead of face-time.

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